Turning live, virtual events into high-quality on-demand content | A SOP Story

TL;DR? Pairing OBS Studio with Zoom can give you a lightweight way to both conduct a live, virtual event (like a training) and give you the recording you need to create high-quality, on-demand content for asynchronous viewers later on. It’s an even lighter lift if the event you’re holding involves content that doesn’t need to shift as much as it does with synchronous to asynchronous training.

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How I adapted my in-person presentation SOPs for a virtual world | A SOP Story

This is a story about how I pulled together my historical data and my company’s philosophy and mission statements to adapt and generate virtual presentation SOPs for the pandemic and beyond.

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Sometimes It’s the Process That’s Missing, Not (Just) the IT

Today I want to talk about how learning software isn’t always just an IT thing. I’m frequently called in to address a technical skills deficit when in fact the IT skills gap that I need to address is also being blamed for an underlying process-based skills gap.

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Training for Best Practices and Clean Data

There are a lot of things we each need to learn to be successful in the workplace. Some things just need to be memorized and recalled, like which storage closet houses the pens or the light bulbs. But most of what we need to learn is a process, from emailing to filling out paperwork to entering work orders to performing complex data analysis. This is where training comes in.

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